Privacy Policy

CARA-YA fully recognizes the importance of protecting personal information and handles personal information appropriately in accordance with the Act on the Protection of Personal Information (Personal Information Protection Act) and other laws.

 

We would like to inform you of the purposes for which your personal information will be used as follows.

 

(the purpose)

The purpose of this document is to ensure the proper handling of personal information by defining the matters that must be complied with regarding the handling of personal information handled by our company in the course of business and the system for protecting personal information.

 

(Applicable persons)

Applies to all employees.

 

(Purpose of use)

The purpose of use of personal information as determined by our company will be limited to the following services, where the scope of use of personal information can be reasonably predicted by the individual.

To contact you by phone, email, mail, etc. regarding accommodation and reservations, and to provide business information.

Notification of changes to the provision of services you use, changes, suspension or termination of the services you use

Providing information about our products, services, campaigns, etc.

To analyze customer attribute information and send surveys in order to improve our services and develop new products and services

 

(Acquisition of personal information)

We will acquire personal information by lawful and fair means within the scope necessary to achieve the above-mentioned purposes of use. When acquiring personal information in writing, we will acquire the personal information after clearly stating the above-mentioned purposes of use in the document or an attached document.

 

(Use of personal information)

Our company will use the information to the extent necessary, lawfully, and fairly.

When handling personal information beyond the scope necessary to achieve the above purposes of use, we will obtain the prior consent of the individual.

 

(Ensuring accuracy of data content)

We will endeavor to keep personal data accurate to the extent necessary for the above purposes of use.

 

(Provision to third parties)

We will not provide your personal information to third parties except in the following cases:

When the individual has given their prior consent

When disclosing to a contractor outsourced by our company to provide the service requested by the customer

When required by law

 

(Handling of Sensitive Information)

When handling information including sensitive personal information (referred to as sensitive information) to the extent necessary for the performance of business, we will obtain the consent of the individual when acquiring, using, or providing to a third party such information.

 

(Safety control measures)

The Company will take appropriate organizational, personal, physical and technical measures to prevent the leakage, loss or damage of personal data it handles and to otherwise manage the personal data safely.

 

(Disclosure, correction, deletion, suspension of use, etc. of personal information)

If you wish to disclose, correct, delete, or suspend the use of your personal information, we will respond appropriately after verifying your identity.

 

(inquiry)

When we receive a complaint regarding the handling of personal information, we will respond promptly and appropriately.

For inquiries regarding our handling of personal information, please contact us at the address below.

​